Last updated: 7 December 2025

Thank you for shopping with Luma Origins Coffee Co.
We want your experience to be smooth, transparent, and enjoyable.

🚚 1. Shipping Information

Processing Times

• Coffee is roasted fresh to order.
• Orders are typically dispatched within 1–3 working days.
• Handmade treats may require additional preparation time.
• Personalised coasters may require extra production time.

Delivery Times

We use trusted UK couriers such as Royal Mail, Evri, or others.
Typical delivery time: 2–4 working days after dispatch.

Shipping Costs

• All shipping costs will be confirmed at checkout. Please review this before completing your order.

Delivery Areas

We currently deliver within the United Kingdom and EU.

Delivery Delays

We are not responsible for delays caused by courier issues, weather conditions, strikes, or other factors outside our control.
If your parcel appears delayed, please contact us and we will assist.